Terms & Conditions – Gujvilla®
Last Updated: December–2025 Welcome to Gujvilla®. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.1. Acceptance of Terms
By accessing our website, placing an order, or interacting with our services, you agree to these Terms & Conditions, our Privacy Policy, and all policies displayed on the website. If you do not agree, you may discontinue use of our website.2. Use of Website
- Use the website for any illegal or unauthorized purpose
- Copy or misuse any content, images, designs, or trademarks
- Attempt to hack, disrupt, or damage the website
- Use false or misleading information while placing an order
3. Products & Customization
- We specialize in jute, canvas, cotton, and eco-friendly bags.
- Colors, textures, and measurements may vary slightly due to natural materials.
- Most products are customized as per customer requirements; no returns are accepted for preference changes.
- Customization details must be provided accurately by the customer.
4. Pricing & Payment
- All prices listed are accurate at the time of display but may change without notice.
- Payments must be made through approved modes on our website.
- Orders will be processed only after payment confirmation.
5. Order Confirmation
- After placing an order, you will receive a confirmation message or email.
- We reserve the right to refuse or cancel any order for reasons such as stock issues, incorrect pricing, or suspected fraud.
6. Shipping & Delivery
- Delivery timelines are estimates and may vary due to logistics, location, or external circumstances.
- Once the order is shipped, we are not responsible for delays caused by courier partners.
- Detailed information is available in our Shipping Policy.
7. Cancellation Policy
- Orders can be cancelled within 12 hours or before production starts.
- Customized orders cannot be cancelled once production begins.
- Refer to our Cancellation Policy for full details.
8. Refund & Return Policy
- Returns are accepted only for damaged, defective, or incorrect products.
- Most custom-made products are non-returnable.
- Please refer to our Refund & Return Policy for full details.
9. Intellectual Property Rights
- All logos, trademarks, photos, designs, and content belong to Gujvilla Bags®.
- Unauthorized copying, reproduction, or redistribution is strictly prohibited.
10. Limitation of Liability
We are not responsible for:- Any losses due to incorrect customer information
- Delays caused by courier partners
- Issues caused by misuse of products
- Technical errors, downtime, or website interruptions
- Indirect or consequential damages
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for their content, privacy practices, or services.12. User Account & Information
If you create an account:- You must provide accurate information.
- You are responsible for maintaining the confidentiality of your login details.
- Any activity performed through your account will be considered your responsibility.