Shipping & Delivery

Shipping & Delivery Policy – Gujvilla®

Last Updated: December-2025.

Thank you for choosing Gujvilla®. We aim to deliver your orders safely, quickly, and efficiently. The following Shipping & Delivery Policy explains how we process, ship, and deliver your products.

1. Order Processing Time

• All standard products are processed within 2–4 business days.
• Customized / bulk orders may take 7–15 business days or as agreed during order confirmation.
• Processing time may extend during festivals, peak seasons, or due to unforeseen circumstances.

You will be informed if additional time is required for production.

2. Shipping Methods

We use trusted and reliable courier partners for delivery across India. Shipping mode may include:

• Standard delivery
• Express delivery (available on request & additional charge)
• Transport service for bulk orders

All content on this website is the intellectual property of Gujvilla®, a registered trademark.

3. Delivery Time

Estimated delivery time after dispatch:

• Metro Cities: 3–6 business days
• Other Cities: 5–9 business days
• Remote / Rural Areas: 7–12 business days

Delivery timelines may vary due to courier delays, weather conditions, availability, or holidays. These delays are beyond our control.

4. Shipping Charges

• Shipping charges are calculated based on weight, size, and delivery location.
• For bulk orders, transport charges may vary and will be communicated before dispatch.
• Any additional Octroi, local taxes, or entry charges will be borne by the customer.

5. Delivery Attempts

Our courier partners will attempt delivery 2–3 times. If the customer is unavailable or the address is incorrect:

• The parcel may be returned to us
• Re-delivery charges will apply
• Refunds (if applicable) will exclude shipping charges

6. Address Accuracy

Customers are responsible for providing the correct:

• Name
• Address
• Pin code
• Phone number

Incorrect or incomplete information may result in delays or non-delivery.
We are not responsible for delays caused by incorrect address details.

7. Damaged or Missing Packages

If your parcel arrives damaged or tampered:
You must inform us within 24–48 hours of delivery with:

• Photos / videos of the parcel .
• Order number
• Description of issue

We will investigate and resolve based on our Refund & Return Policy.

8. Delays Beyond Our Control

We are not responsible for delays caused by:

• Courier service issues
• Natural disasters
• Weather conditions
• Strikes or transport delays
• Government restrictions
• Pandemic-related disruptions

We will keep you informed if we become aware of major delays.

9. International Shipping

International shipping is currently not available.
(If you want to enable worldwide shipping, I can rewrite this section.)

10. Contact Us

For shipping, delivery, or tracking concerns:

Email: support@gujvillabags.co
Phone: +91 9601994528
Business Name: Gujvilla Bags®
Address: Shree Avenue,Makarpura,Vadodara-390010