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Frequently Asked Questions – Gujvilla®

We specialize in jute, canvas, cotton, and sustainable eco-friendly bags, including custom bags for corporate gifting, weddings, promotional events, and everyday use.

Yes! We provide customized bags according to your size, design, color, or branding requirements. Most of our bags are made-to-order to meet your exact specifications.

  • Standard orders: 2–4 business days for processing.
  • Custom/bulk orders: 7–15 business days or as confirmed during order.
  • Delivery depends on your location (3–12 days in India).
  • Returns are accepted only for damaged, defective, or wrong items.
  •  Must report within 48 hours of delivery with photos/videos.
  •  Items must be unused, unwashed, unsoiled, with original packaging if possible.
  •  Customized and printed products cannot be returned.
  •  Orders can be cancelled within 12 hours or before production starts.
  •  Once production or customization begins, cancellation is not allowed.

Yes, we deliver across India using trusted courier partners.
Delivery timelines may vary depending on location.

Tracking details are provided once your order is dispatched. You can also contact us at [your email/phone] for updates.

Absolutely! All our bags are made using sustainable, reusable, and environmentally friendly materials like jute, cotton, and canvas.

Yes, we provide bulk and customized solutions for corporates, events, and promotional gifting.
Some of our clients include ONGC, Hero Motors, Boyd, GE Vernova, LIC of India, and Sudarshan Card and others.